Frequently Asked Questions
Shipping & Returns
Do you ship internationally?
We currently only ship within Canada and the US.
What is your return policy?
We are happy to offer full refunds on all items still in their original state with receipt and within 14 days of purchase. Items returned without receipt will be issued an exchange or in-store credit.
Please note: ALL SALE ITEMS ARE FINAL SALE!
What is your shipping policy?
All of our products are shipped via Canada Post from Almonte, ON, Canada. Most domestic orders ship 1 to 3 business days after you have received your order confirmation.
Do you sell gift cards?
We do! Gift cards can be purchased and used both in-store and online. They never expire.
Makers & Markets
How can I participate in a Cheerfully Made Market?
Take a look at our Upcoming Markets page. If we’re accepting applications, an Apply Now button should be active and lead you to the appropriate application form.
For future events, the best way to stay in the loop is to join our mailing list and/or follow us on social media. We’ll send an email well in advance of each show with all the details regarding how to apply.
Can I participate/partner in other ways?
Yes, we’re always look for creative partnerships. If you’re looking to help sponsor an event, volunteer at one of our Markets, or partner on a cross-promotion, send us a message on our Become a Partner page.
I don't live in the area. Can I still take part in your events?
Absolutely! Cheerfully Made Markets are open to anyone who lives in Canada and makes great stuff. We are always on the lookout for new makers.
Do the shop and the markets feature the same makers?
Some! Our markets typically host 100+ makers over the course of a weekend. Though we do carry some of their items in the shop, the products you’ll find at our events changes with each show.
How can I get my work into your shop?
We only purchase from makers who wholesale their work. If that’s you and you think you’d be a great fit for the shop, email your linesheet to firstname.lastname@example.org. Our buyers will be happy to take a look.
Not sure how to wholesale your work? Check out our free resource on our blog! Ready for the big leagues? Check out Emily's signature Wholesale for Handmakers course.
Cheerfully Made University
What is Cheerfully Made University?
Cheerfully Made U is a resource created especially for aspiring and existing entrepreneurs looking to grow their businesses.